The software that keeps track of your members, even when your coaches change
A gym doesn't lose a client the way a self-employed coach does. It loses a member a coach followed and then forgot, a relationship that walks out the door when a coach leaves the team, recurring revenue that erodes without anyone seeing it coming. The cause is always the same: a member's history lives in the head of whichever coach is training them, not in a tool the business owns. Ekklo gives that view to your business, not to a single coach.
What actually gets in the way
A member drifts away, and nobody notices before the direct debit bounces
A member comes in less, then stops altogether. The coach who was following them doesn't always catch it, busy with the rest of their schedule. The first signal is often the cancellation or a failed payment, long after the relationship already ended.
A coach leaves, and the client relationship leaves with them
A member's history (their goals, what worked, what to avoid) lives in the head of the coach who trains them, not in a tool the business owns. When that coach leaves the team, it isn't just a seat to fill: it's a member who has to explain everything again to someone new, or who follows their old coach out the door.
Several coaches on one account, and no view of who's actually being coached
With several coaches on one account, the business knows who's signed up for which plan, rarely who's getting real coaching between sessions. A member on a coaching package can go three weeks without hearing from their coach without the business ever knowing.
The brand stops at the front door
The reception desk, the wall, the t-shirts carry your brand. The app members open to track their sessions carries a software vendor's, sometimes even the individual coach's who signed them up. The one tool they open every day doesn't carry your name.
What we can prove
Platform figure read from the production database on 6 August 2026; it does not separate gym-based coaches from independents and is not an audited count.
Rating observed on Ekklo's public Trustpilot profile as of 6 August 2026; re-check after that date.
Public review volume on Ekklo's Trustpilot profile; it keeps growing and is not broken down by venue type.
What Ekklo does about it
Tracking that continues between visits
Every program a member is checked into reports back to the coach, and to the business, what they did or didn't do, not just during the session, between visits too. A drop-off shows up before the failed payment, not after.
A member's history stays on the business's account
Profiles, programs and session history live on the business's account, with several coaches accessing them according to their role. A departure changes who's coaching the member, not what the business knows about them. And if your members already exist somewhere else (a spreadsheet, another piece of software), you don't recreate every profile by hand: export what you have, our team helps you bring it in, and their history arrives with them.
Visibility into coaching, session by session
Every completed session comes back with feedback from the coach and the member, visible to the business. You see who's getting real coaching and who hasn't heard from their coach in three weeks, without asking every coach one by one.
An app that carries your brand
The app members open every day carries your logo and your colors, not a third-party vendor's. It's the one tool that stays recognizably yours, even when the coaching team changes.
Frequently asked questions
The subscription sits at the business level, not per coach: you add coaches to one account under the tier you choose, without setting up an individual subscription for each of them. Tier details are on the pricing page.
Member profiles, programs and session history stay on the business's account. You remove the departing coach's access and reassign their members to someone else, without rebuilding a history from scratch.
Yes, every member being coached gets their own access to the app: that's what lets them see their sessions and check off what they did between visits. Setup takes a few minutes and can happen at sign-up.
Yes, white-label: your logo, colors and business name replace Ekklo's in the app your members use. It's something to scope with the sales team, which is why this leads to a demo rather than a self-serve trial.
You export your members and coaches from your current tool (CSV or PDF), our team handles the import for a large roster instead of you doing it by hand, and you check together that everything landed correctly before switching over. Your coaches can start following their first members on Ekklo right away, without waiting for the whole gym to be migrated.
A coach isn't learning anything they don't already do: they check off the same sessions and leave the same feedback they'd give anyway, in the app their members already open. And if a coach doesn't take to it, you see it, not when a member complains, but in the same view you use to follow every other coach on the account.
See it work with your own coaches: book a demo today.
Manage your clients, payments, and programs from one single platform. Spend less time managing and more time coaching.